Minglink Privacy Policy

Last Updated: [27.07.2025]

This Privacy Policy explains how Minglink Ltd. ("we", "our", "us") collects, uses, discloses, and protects your personal data when you use our mobile application, website, or related services (collectively, the "Services").

By using Minglink, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Account details: name, date of birth, profile photo, email address, phone number.
  • Event interactions: participation requests, messages, responses to questionnaires.
  • Third-party login data: if you register using Google, Apple, or Facebook, we may access certain data you have authorized.

b. Automatically Collected Information

  • Device info: IP address, operating system, device model.
  • Usage data: in-app behavior, navigation patterns, and feature usage.
  • Location data: only with your consent, for event discovery and suggestions.

2. How We Use Your Data

We process your personal data for the following purposes:

  • To create and manage your account.
  • To enable you to join, host, or interact with events.
  • To verify your identity (when needed).
  • To detect, investigate, and prevent fraud or abuse.
  • To personalize event recommendations using behavioral and algorithmic models.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, App Store, Google Play) for paid features and event registration.
  • Service providers for hosting, analytics, and customer support (e.g., Firebase, Google Maps).
  • Legal authorities when required to comply with laws or respond to lawful requests.

We never sell your personal data.

4. Your Rights

Depending on your location, you may have the right to:

  • Access a copy of your personal data.
  • Request correction or deletion.
  • Object to certain processing.
  • Withdraw consent for optional features (e.g., location tracking).
  • Port your data to another provider.

To exercise your rights, contact: support@minglink.app

5. Data Retention

We retain your personal data only as long as necessary:

  • For your active use of the Services.
  • To comply with legal obligations (e.g., financial reporting).
  • For limited backup and audit purposes.

If you delete your account, we delete or anonymize your data unless legally required to retain it.

6. Cookies and Tracking

Our website uses cookies and similar technologies for:

  • Improving performance and user experience.
  • Measuring traffic and usage trends.
  • Delivering contextual event suggestions.

See our Cookie Policy for more details.

7. Children's Privacy

Minglink is not intended for users under 18. We do not knowingly collect personal data from individuals under this age. If you believe we have inadvertently collected such data, please contact us for immediate removal.

8. International Data Transfers

Your data may be stored and processed in countries outside your residence, including the UK or EEA. Where required, we implement safeguards such as Standard Contractual Clauses.

9. Security Measures

We use encryption, secure infrastructure (e.g., Firebase or Hetzner), and strict access controls to protect your personal data. However, no system is 100% secure.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice. Continued use of Minglink means acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: support@minglink.app

🌐 Website: www.minglink.app